Salesperson-Assisted Ordering
Your sales team logs in, selects customer account pricing and terms, then places accurate orders during calls or site visits.
Industry Software
- B2B Wholesale Ordering
- Sales + Customer Portal
- Accounting / ERP Sync
Wholesale Ordering Software Built for Singapore B2B Operations
Run a modern wholesale workflow where your sales team places orders for customers, and customers can self-order anytime — with pricing, catalogue visibility, stock, order progress, and payment status aligned across teams. Sync confirmed orders to Xero, AutoCount, or ERP through documented APIs, with optional WhatsApp alerts. Delivered for Singapore operators with engineering through our Johor Bahru hub.
Core Capabilities for Distributors and Suppliers
Remove manual coordination between sales, operations, and finance with one workflow that supports both assisted and self-service ordering.
Customer Self-Service Portal
Customers place repeat and new orders, track status, review history, and check outstanding balances in one governed portal.
Customer-Specific Price Control
Assign price lists, discount tiers, contract pricing, and account terms by customer or segment without manual overrides.
Account-Based Product Visibility
Control categories and SKUs by customer profile so each account sees only approved products and brands.
Live Operational Visibility
Expose stock balance, order progress, and payment status to reduce back-and-forth with your operations desk.
Bi-Directional System Sync
Orders sync to accounting or ERP, while fulfilment and payment updates sync back to your portal for a single source of truth.
Portals for Sales, Customers, and Operations
Role-based views so field sales move fast, customers self-serve safely, and HQ keeps pricing and credit policy under control.
Sales Team Portal
Place assisted orders, view customer history, apply approved discounts, and track fulfilment without re-keying into ERP.
Customer B2B Portal
Self-service ordering, order tracking, invoice visibility, and repeat-order shortcuts within account permissions.
Operations & Warehouse
Pick-pack visibility, allocation rules, and exception queues when stock or credit limits need manual review.
Finance & Credit Control
Review credit holds, payment status, and order accruals before month-end close with audit-friendly exports.
How the Wholesale Flow Works
Orders can start from salesperson-assisted entry or customer self-service. The system applies account rules, routes approvals, and synchronises confirmed orders into your accounting or ERP landscape.
- Salesperson or customer creates order
- Customer-specific pricing and catalogue rules applied
- Optional approval flow for credit, discounts, or exceptions
- Order syncs to Xero, AutoCount, or ERP
- Status and payment updates sync back into portal
Integrations for Singapore Wholesale Stacks
Connect your ordering channel directly to back-office systems while preserving the data model your team relies on every day.
Xero Accounting
Push sales orders, customer terms, and invoice references into Xero with mapping rules your finance team approves.
AutoCount Integration
Sync orders and account data for groups that run AutoCount alongside Singapore operations or regional entities.
ERP & Inventory Systems
Connect stock allocation, fulfilment, invoicing, and delivery updates across branches or warehouses.
WhatsApp Notifications
Trigger order confirmations and status updates to sales teams or customers through approved messaging flows.
Custom API
Webhooks and REST endpoints when your WMS, logistics, or group reporting warehouse owns downstream events.
What Is a Wholesale Ordering System?
A wholesale ordering system digitises how distributors and suppliers take B2B orders — from field sales and customer self-service through to fulfilment and payment visibility. It replaces phone-and-spreadsheet ordering with governed pricing, catalogue controls, and sync to accounting or ERP.
For Singapore distributors, importers, and regional suppliers, the right platform supports account-specific pricing, credit policy, and multi-branch stock — especially when customers expect portal access and finance needs audit-ready order history.
Why a Configurable Platform Beats Generic B2B Storefronts
Off-the-shelf B2B plugins often struggle with complex price lists, salesperson-assisted workflows, credit approvals, and bi-directional ERP sync. Singapore wholesalers frequently need hybrid models — inside sales plus customer portal — with integration to Xero or legacy ERP across the region.
A configurable wholesale ordering platform lets you launch with core ordering and account pricing, then add approval chains, warehouse rules, and API links as your channel matures.
Why Choose Xantec for Wholesale Ordering in Singapore?
Pricing Logic You Control
Customer tiers, contract rates, and catalogue rules documented in your statement of work — not locked in a generic SaaS catalogue.
The JB Advantage
Singapore-registered delivery with engineering through our Johor Bahru hub — nearshore efficiency with optional on-site workshops when UAT needs sales and warehouse teams together.
API-First Delivery
Xero, ERP, and logistics connectors planned in discovery — so portal orders follow real stock and invoices, not manual CSV bridges.
Wholesale Ordering System Singapore — FAQ
Can both salespersons and customers place orders in the same system?
Yes. Role-based access lets internal sales teams place assisted orders while customers submit self-service orders within their own account permissions and credit limits.
Can different customers see different prices and products?
Yes. The platform supports customer-specific pricing rules, account terms, and catalogue visibility by customer, channel, or segment.
Can the platform show stock, order status, and payment status?
Yes. Stock balance, order progression, and payment information can be exposed based on what your accounting or ERP source provides and your access policy.
Do you integrate with Xero, AutoCount, and ERP systems?
Yes. Integration patterns are designed per system and process. We support staged rollouts so your team can go live safely and expand coverage over time.
Can we include WhatsApp in the ordering workflow?
Yes. WhatsApp Business API can notify sales teams or customers on events such as order placed, approved, packed, delivered, or payment reminders.
How do you handle credit limits and approval workflows?
Credit holds, discount exceptions, and manager approvals can route through configurable queues before orders sync to finance or warehouse systems.
How long does implementation take?
A pilot with core ordering, one price list model, and basic ERP sync can go live in weeks. Multi-branch rollouts, complex pricing, and full bi-directional sync follow phased milestones in a statement of work.
Ready to Modernise Your Wholesale Ordering Workflow?
Share your customer pricing model, catalogue rules, and current accounting or ERP setup. We will propose a practical rollout plan aligned with your operation.